Trackhawk GPS FAQs

At Trackhawk GPS, we understand that your success depends on reliable fleet management. That's why we've built our solution around what matters most to you:

Customer-First Approach: Unlike competitors who treat you like just another account, our dedicated support team knows your business by name. We build lasting relationships with our customers across all industries.

Modern, Intuitive Interface: We've invested in creating the most user-friendly platform in the industry. No complicated menus or technical jargon—just straightforward tools anyone on your team can master in minutes.

True Anywhere Access: Whether you're in the office on a desktop, in the field on your phone, or at home on a tablet, our responsive platform delivers the same powerful experience on any device.

Real-Time Visibility: Track your entire fleet with second-by-second updates, allowing for immediate response to changing conditions.

Industry-Tailored Solutions: Whether you manage vehicle rentals, equipment assets, delivery fleets, emergency services, or field operations, our platform adapts to your specific industry needs without expensive customization.

Simplified Compliance: Automated reports and documentation keep you compliant with regulations while reducing administrative burden.

Actionable Insights: Convert tracking data into business intelligence with our advanced analytics suite, helping you identify cost-saving opportunities and efficiency improvements.

Seamless Integration: Trackhawk connects effortlessly with your existing business systems, creating a unified operational platform.

24/7 Live Support: Our US-based team is available around the clock to help with any questions or technical issues.

Dedicated Account Manager: Every Trackhawk customer is assigned a personal account manager who understands your unique business needs.

Free Implementation Assistance: Our experts handle the setup process from start to finish, ensuring your system is optimized from day one.

Ongoing Training: We provide regular training sessions for your team as your needs evolve and as we release new features. Proactive System Monitoring: We identify and resolve potential issues before they impact your operations.

Our customers typically see return on investment within the first 3-6 months through:

• Fuel Savings: Average reduction of 15-20% in fuel costs through route optimization and idle time monitoring.
• Labor Efficiency: Improved dispatching and reduced overtime through accurate time tracking.
• Maintenance Cost Reduction: Preventative maintenance scheduling and diagnostics help avoid costly repairs and extend vehicle lifespans.
• Insurance Premium Reductions: Many insurers offer discounts for fleets with active GPS monitoring.
• Theft Prevention and Recovery: Rapid recovery of stolen assets and prevention of unauthorized use. We provide detailed ROI reports tailored to your specific operation, helping you quantify the value Trackhawk brings to your business.

Industry-Leading Accuracy: Our GPS technology provides location data accurate to within 3 feet, even in challenging environments. 99.9%

Uptime Guarantee: Our cloud-based platform ensures you never lose access to critical information.

Hardened Hardware: Our devices are built to withstand extreme conditions, with weatherproof enclosures and extended temperature ratings.

Redundant Connections: Multi-carrier cellular connectivity ensures your vehicles stay connected even when traveling through areas with limited coverage.

Tamper Detection: Sophisticated alerts notify you immediately of any attempted device interference.

 Trackhawk GPS tracking system offers advanced GPS tracking software with a comprehensive suite of features designed for effective fleet management for companies of all sizes. Features include:

• Real-time monitoring with precise location data from GPS satellites
• Route optimization tools that reduce fuel costs, increase efficiency, and improve driver safety
• Advanced tracking app with an intuitive dashboard to offer companies a full view of their business
• Automated maintenance scheduling to extend vehicle life.
• Driver behavior monitoring that can be accessed around the world to enhance safety and reduce risk
• Geofencing Technology with instant alerts to set boundaries.
• Fleet tracking solutions that help track consumption and identify waste
• Customizable reporting that transforms tracking events data into actionable insights

Our GPS tracking hardware and software continuously evolves based on customer feedback and industry needs. Unlike basic fleet management software, our GPS tracking system provides a complete management solution that gives you full visibility and control over your entire fleet. Start tracking today!

 Trackhawk's GPS fleet tracking system is on the cloud for optimal performance and is accessible across multiple platforms:

• Our app can be accessed by any device with a web browser (laptops, desktops, tablets, and phones)
• Android and iOS phones
• Android and iOS tablets

Our GPS tracking software uses responsive technology for consistent experience across all devices offering GPS fleet tracking solutions for the modern company. This flexibility allows you to use GPS data to monitor your fleet, access location data, and manage vehicles from anywhere, to receive real-time driver behavior alerts and make quick decisions whether in the office or in the field.

Our GPS tracking software includes a sophisticated alert system that keeps you informed about important events:

• Email notifications delivered directly to specified team members.
• In-app notifications within the GPS tracking software
• Push notifications to mobile devices (iOS and Android) through our dedicated app
• Customizable alert thresholds to match your specific needs
• Scheduled reports delivered automatically to key stakeholders who have a personal tracking account under a company

Configure alerts from tracking devices for geofence violations, excessive idling, speeding, unauthorized use, maintenance schedules, real safety concerns, and more. Our GPS tracking platform lets you control what notifications you receive and how they're delivered, ensuring you stay informed about your fleet in real time without being overwhelmed with information from your GPS tracking device.

Yes, our system is specifically designed to accommodate fleet management needs with multi-vehicle tracking and team access capabilities.

Our GPS tracking platform allows you to monitor your entire fleet from a single centralized account, whether you have a handful of vehicles or hundreds. The vehicle tracking software provides a comprehensive dashboard where you can view all assets simultaneously or filter to focus on specific vehicles.

Multiple users can access the same account with customizable permission levels, making it ideal for tracking business operations of any size. You can assign different access privileges to various team members—allowing managers full control while giving customer service representatives limited viewing capabilities.

The GPS tracking system includes features that keep your team informed with automated news and alerts about vehicle status, maintenance needs, and boundary violations. These tracking solutions ensure everyone stays coordinated without needing separate accounts.

Our tracking apps work across devices, so your team can monitor vehicles from desktops, tablets, or smartphones, ensuring continuous fleet visibility regardless of where they're working.

The service is pretty straightforward to implement, with affordable GPS tracking options scaled to your specific needs. Our GPS tracking devices integrate seamlessly, and our software is compatible with most business management systems.

Ready to start tracking now? Contact our team for a demonstration of how our multi-user platform can enhance your operation.

Trackhawk GPS tracking software offers robust integration capabilities:

• Open API access for custom development projects
• Pre-built connectors for popular management platforms
• Fuel card system integration for comprehensive expense tracking
• Maintenance software connections for streamlined vehicle service
• ERP system integration to incorporate fleet data into core business systems
• CRM integration to improve customer service with real-time location information
• Accounting software connections for automated cost tracking

Our integration approach ensures that your GPS tracking software enhances other business systems, creating a unified technology ecosystem that maximizes the value of your investment.

Trackhawk GPS offers five main types of tracking devices to fit different user needs:

1. Kill Switch Tracker (VL03) - Our standard GPS tracker with remote vehicle disable functionality. Perfect for cars and trucks where theft prevention is important. 
2. Waterproof Kill Switch Tracker (TH75) - A water-resistant version with extended battery life. Great for boats, motorcycles, ATVs, and equipment exposed to weather.
3. OBDII Plug & Play Tracker (VL04) - The easiest to install tracker that plugs directly into your vehicle's diagnostic port. Just plug it in and start tracking immediately.
4. GPS Trailer Tracker (TH07) - A long-lasting, weather-resistant tracker designed for trailers and equipment without constant power. Battery lasts up to 10 years! GPS
5. Magnetic Tracker (TH-MAG) - A portable, magnetic tracker you can quickly attach to any metal surface. Rechargeable and easy to move between different assets. All our GPS tracking devices connect to our user-friendly mobile app (iOS and Android) and web platform for real-time location tracking.

All hardware integrates with the Trackhawk GPS iOS and Android mobile app and web app. All hardware is backed by our lifetime warranty and customer service guarantee.

Installation varies by tracker type:

Kill Switch Car GPS Tracker (VL03 & TH75) - These require basic wiring installation. While not complicated, some customers prefer professional installation to ensure the kill switch feature works properly. 

We provide simple instructions for DIY installation.

OBDII GPS Tracking Device (VL04) - Zero installation required! Just plug it into your vehicle's OBDII port (usually under the dashboard). Takes less than 30 seconds.

Trailer Tracking Devices (TH07) - No wiring needed. Place it anywhere on your asset and secure with screws, bolts, cable ties, or optional magnetic mounts.

Magnetic Tracker (TH-MAG) - Simply place on any metal surface. The built-in magnet attaches instantly - no tools or installation required.

For additional information about price, installation, reviews, and any other additional information about our app call us at 888-903-2149.

Our trackers offer different levels of concealment:

1. Kill Switch Trackers - These are hardwired with discrete connections, making them difficult for thieves to locate and disconnect. The wiring can be hidden throughout the vehicle.
2. OBDII Tracker - This is visible in the OBDII port, making it easy to remove. However, you'll receive an instant alert if it's disconnected.
3. Trailer Tracker - This compact device can be hidden in various locations, making it difficult to find. Its ruggedized design resists tampering.
4. Magnetic Tracker - Designed to be easily moved between assets, this tracker can be placed in hidden locations but is also easily removed by the owner.

For additional questions about how or where to conceal your devices please email our Support Team at support@trackhawkgps.com or call 888-903-2149.

All Trackhawk GPS devices use 4G LTE technology that roams across all major networks to maximize coverage. This gives you the best chance of maintaining connection in areas with limited service.

In areas with no cell coverage, the devices will store location information and upload it once connectivity is restored. The device itself continues to track using GPS satellites even when cellular service is unavailable.

For customers in very remote areas, our Trailer Tracker (TH07) and Waterproof Tracker (TH75) often provide the best performance due to their advanced antenna designs.

Trackhawk GPS offers a LIFETIME WARRANTY on all our tracking devices as long as you maintain an active subscription.

This is one of our biggest advantages over competitors! If your device ever stops working, our customer service team will troubleshoot the issue and if we can't resolve it, we'll replace your unit at no additional cost - guaranteed.

Our lifetime warranty covers manufacturing defects and hardware failures under normal use conditions, giving you complete peace of mind with your investment.

Trackhawk provides rental car companies with robust protection against theft and unauthorized use through our comprehensive GPS tracking system. Our solution allows you to monitor your entire fleet in real-time, giving you accurate information about each vehicle's location and status.

When you track your rental cars with Trackhawk, you gain immediate visibility into suspicious activities, such as vehicles leaving the state without authorization or traveling to restricted areas. The system sends instant alerts when predetermined boundaries are crossed, allowing you to take action before a potential theft becomes a costly insurance claim.

Rental companies who implement our tracking systems report significant reductions in vehicle theft and misuse. The live tracking dashboard lets you share location information with law enforcement or recovery agencies when necessary, dramatically improving recovery rates.

Many customers appreciate knowing that their rental vehicles are protected, especially in high-risk areas. You can even share this security feature as a selling point, emphasizing how your company prioritizes safety and responsible use of your assets.

Our platform integrates seamlessly with your existing rental management software, making it easy to go from reservation to vehicle monitoring without complicated technical steps. The comprehensive data collected also helps reduce insurance premiums for many rental businesses by demonstrating proactive security measures.

es, our system provides customizable alerts for both overuse and geographical boundary violations, which are particularly valuable for car rental operations.

The Trackhawk app delivers instant notifications when rental cars exceed predetermined mileage thresholds or speed limits, helping you monitor potential overuse. These simple alerts allow rental companies to intervene before excessive wear occurs.

Our car GPS technology also enables advanced geofencing capabilities. You can establish virtual boundaries around approved regions, and the system will notify you immediately if a vehicle crosses these limits. This real-time location monitoring is essential when your rental agreement restricts travel to certain areas.

Many car companies use these tracking devices to enforce rental agreements more effectively. When a customer takes a vehicle beyond permitted boundaries—whether crossing state lines or entering prohibited zones—you'll receive an instant alert through the platform.

The car tracking interface provides comprehensive monitoring across your entire fleet of rental cars, with user-friendly dashboard views showing the status and location of each vehicle. This real-time visibility helps protect your assets and enforce contract terms

Yes, Trackhawk significantly helps reduce damage and maintenance costs for rental businesses. Our comprehensive solution provides multiple benefits beyond simple vehicle location.

Rental car companies can monitor driving behaviors like harsh acceleration, severe braking, and excessive speeds through our advanced GPS tracking devices. This data allows you to identify potentially damaging driving patterns before they lead to costly repairs.

With Trackhawk's fleet management capabilities, your rental company can easily implement preventative maintenance schedules based on actual mileage and usage patterns rather than calendar dates. This precision ensures vehicles receive timely service without unnecessary downtime.

Car GPS tracking also helps rental car companies verify complaint validity when customers report pre-existing damage. The system maintains detailed records of vehicle movements and driving events, providing objective data to resolve disputes.

Many car companies can reduce their insurance premiums by demonstrating the enhanced security and monitoring capabilities that Trackhawk provides. This creates both immediate and long-term cost savings for your operation.

When a rental car company integrates our solution, they typically experience 15-30% reductions in overall maintenance costs and significantly fewer major repairs due to abuse or neglect. The system essentially pays for itself through these operational savings while extending the useful life of your vehicles.

Trackhawk works for all types of rental vehicles! Our solutions are particularly popular with car rental companies of all sizes, from local operations to national chains.

Our car GPS tracker technology is specifically engineered to work with virtually any vehicle type in a rental fleet. The system accurately monitors each vehicle's location regardless of make, model, or size - from compact cars to luxury SUVs, cargo vans, and even specialty vehicles.

Rental car GPS capabilities extend beyond just passenger vehicles. Many clients successfully implement tracking for rental:

• Moving trucks and cargo vans
• RVs and campers
• Boats and watercraft
• Construction equipment
• Motorcycles and powersports vehicles
• Luxury and exotic vehicles

The hardware is easy to install in any vehicle with a 9-90V electrical system, making implementation straightforward across diverse fleets. Most devices can be placed discreetly within minutes, requiring minimal technical expertise.

Rental car tracking provides consistent location data regardless of where vehicles travel, with comprehensive coverage throughout North America. This makes Trackhawk ideal for both local rental operations and those serving travelers who may cross multiple state or provincial boundaries.

Yes, implementing Trackhawk GPS tracking solutions can significantly reduce insurance costs for car rental companies. Many insurance providers offer premium discounts when you demonstrate proactive security measures to protect your fleet.

With rental car tracking systems in place, you provide your insurance carrier with verifiable evidence that you can monitor each vehicle's location in real-time. This enhanced visibility dramatically improves recovery rates for stolen vehicles and reduces the time vehicles remain missing, directly impacting your risk profile.

The car GPS tracker data also helps validate or dispute liability claims. When accidents occur, you can provide precise information about the vehicle's location, speed, and driving behaviors leading up to the incident.

Many rental car GPS systems pay for themselves through insurance savings alone. Our clients typically report:

• 10-25% reductions in comprehensive coverage premiums
• Lower deductibles for theft coverage
• Improved claims resolution timeframes
• Reduced liability exposure

The systems are easy to install and maintain, requiring minimal investment compared to the potential insurance savings. Most rental companies recover their initial costs within the first 6-12 months through combined benefits of loss prevention and insurance discounts.

Smart GPS refers to our automated alerting system that can trigger specific actions based on preset conditions.

Set up customized alerts for specific situations (like a vehicle leaving a designated area or moving during restricted hours). When those conditions are met, Smart GPS automatically takes action.

For compatible devices like our kill switch trackers, Smart GPS can automatically disable the vehicle. Receive instant notifications through our mobile app and email. For example, you can set Smart GPS to automatically activate the kill switch if your vehicle moves outside a geofenced area without authorization, preventing theft even when you're not actively monitoring your app. This intelligent automation gives you peace of mind and adds an extra layer of security beyond standard GPS tracking.

Trackhawk's Smart GPS technology enables several automated security features:

• Geofence Boundaries - Create virtual boundaries around your property or approved areas. If your vehicle or asset leaves these areas, the system can automatically send alerts or activate the kill switch.
• Time-Based Restrictions - Set specific hours when your vehicle shouldn't be moving (like overnight). Any movement during restricted hours triggers alerts or security actions.
• Speed Monitoring - Set maximum speed thresholds. Exceeding these limits can trigger notifications to help prevent reckless use of your vehicles.
• Unauthorized Movement - Automatic detection of towing or movement without ignition can trigger immediate security measures.
• Battery Disconnection - If someone tries to disable the tracker by disconnecting the battery, automatic alerts notify you instantly.

All these security features can be customized through our user-friendly mobile app or web dashboard.

Yes! Trackhawk's Smart GPS system helps you stay on top of vehicle maintenance with:

• Mileage Tracking - Set service intervals based on miles driven and receive automatic notifications when maintenance is due.
• Engine Hours - For equipment that operates on hours rather than mileage, track usage time and schedule maintenance accordingly.
• Diagnostic Reports - Our OBDII tracker can monitor vehicle health and alert you to potential issues before they become major problems.
• Usage Reports - Automatically generate weekly or monthly reports showing usage patterns, helping you optimize vehicle and equipment lifecycles.
• Fleet Maintenance Scheduling - For businesses, coordinate maintenance across your entire fleet with automated scheduling based on actual usage rather than calendar dates.

These automated maintenance features help reduce downtime, extend equipment life, and save money on costly repairs.

Trackhawk's Smart GPS delivers several business efficiency automations:

• Timesheet Automation - Automatically log when employees arrive at and leave job sites for accurate work hour tracking.
• Route Optimization - Analyze travel patterns to suggest more efficient routes, reducing fuel costs and increasing productivity.
• Asset Utilization Reports - Automatically track how often equipment is used, helping identify underutilized assets or bottlenecks.
• Customer Service Updates - Provide automated ETAs to customers based on real-time location data.
• Fuel Usage Monitoring - Track fuel consumption patterns and identify vehicles that may need maintenance or drivers who could benefit from efficiency training.
• Safety Compliance - Automated driver behavior monitoring helps ensure company vehicles are being operated safely and responsibly.

These automations can substantially reduce administrative overhead while providing valuable data to optimize your operations.

The Smart Kill Switch is Trackhawk's advanced anti-theft technology that combines our physical kill switch hardware with automated intelligence:

• Remote Disable - Manually disable your vehicle's starter or ignition system from anywhere using our mobile app.
• Automated Triggering - The "smart" aspect means the kill switch can activate automatically based on preset conditions without requiring manual intervention.
• Condition-Based Activation - Set specific triggers like unauthorized movement, leaving defined areas, tampering detection, or time-based restrictions.
• Graduated Response - Configure different levels of response based on the situation - from simple alerts to full vehicle disablement.
• Override Capability - Authorized users can easily override the kill switch through the app with proper authentication.

The Smart Kill Switch gives you peace of mind knowing your vehicle has multiple layers of protection even when you're not actively monitoring it.

Trackhawk GPS offers different types of vehicle tracking and asset tracking hardware including:

Hardwired GPS Trackers - Our hardwired GPS devices are installed in a hidden location in the vehicle or asset and offer the most reliable real time data available. These devices allow our fleet tracking software to report on activity as it happens. Our hardwired devices even include vehicle immobilization functionality so that you are able to stop theft before it occurs. We offer two models including our VL03 device for standard over the road vehicles and our TH75 waterproof device for assets that are at the job. Fleet owners can manage their assets remotely via our mobile or web apps. Easily manage vehicle maintenance, fleet operations, excessive idling, driver behaviors, and many more aspects of your business that lead to fleet safety, cost savings, and improved employee productivity.

Wireless Trackers - We offer two types of wireless tracking for non-powered and powered assets. Our TH07 and TH-MAG products offer easy installation, long battery life, and flexible ping rates. During the customer onboarding process we discuss custom ping rate setup so that we can maximize battery life based on your company's requirements. Users can control all of their data via our live monitoring dashboard and advanced reporting capabilities. 

OBD Devices - These devices are meant for easy installation by anyone at your company, they are simply plug and play solutions and are perfect for real time tracking, vehicle diagnostics, fuel consumption, and driving alerts. From the Trackhawk Fleet system you can set up maintenance alerts so that your fleet operations are running smoothly. This device is the best GPS solution for small businesses or large fleets alike. Access to our real-time GPS tracking solution is cloud based and available on desktop and mobile.

Dash Cams - We have partnered with one of the top companies in video telematics named Raven to add additional features to our fleet tracking solution. Our dash cams are used by thousands of large and small fleets across the united states.The Raven dash cam is powered by innovative AI technology that will alert you when harsh driving behaviors occur, drowsy drivers, and even cell phone usage. From the dash cam screen you drivers or managers can stay on top of fuel management and speed. Vehicle diagnostics such as DTC codes are reported in the Raven fleet management platform making sure your company is following all preset compliance. 

GPS tracking devices in your vehicles offer multiple benefits that deliver a strong return on investment for BHPH dealerships. The cost is quickly offset by improved collections and reduced recovery expenses.

Every vehicle in your inventory becomes a more secure asset when equipped with GPS tracking technology. This simple addition to your auto finance process protects your investment while also creating a more transparent relationship with customers.

GPS tracking helps your dealership in several key ways:

1. Reduced recovery costs when repossession becomes necessary, as you'll know the exact location of vehicles
2. Improved customer satisfaction through payment reminders that help borrowers stay current
3. Enhanced collection rates as customers are more likely to prioritize payments on tracked vehicles
4. Simplified inventory management across your entire dealership operation
5. Lower operating expenses through more efficient recovery processes

The technology provides a comprehensive solution that benefits both your business operations and your bottom line. Many BHPH dealers find that GPS tracking devices pay for themselves after just a few successful recoveries.

Yes. Studies show that customers are more likely to prioritize payments when they know a vehicle has a GPS tracker installed. The transparency about tracker installation often leads to more responsible payment behavior.

Implementing dealership tracking systems creates a powerful psychological incentive for timely payments. When borrowers know their vehicle includes a car tracking device, they understand that skipping payments becomes a higher-risk proposition, as you can quickly determine the vehicle location should recovery become necessary.

By reducing default rates, these systems often pay for themselves within just a few months through improved cash flow and fewer costly repossession proceedings. Dealers typically report 15-30% reductions in payment delinquencies after implementing comprehensive tracking solutions.

Yes, we do offer volume discounts for dealerships purchasing multiple GPS trackers. Our pricing structure is designed to reward dealers who implement tracking across their entire inventory.

When using GPS technology across multiple vehicles, from standard cars to specialty vehicles like golf carts, your dealership benefits from significant cost savings at scale. Our volume discount tiers typically begin at 10 units and increase as your order quantity grows.

The easy installation process means you can quickly deploy trackers throughout your fleet without disrupting operations or requiring specialized technical skills. Most devices can be installed in under 10 minutes per vehicle, allowing you to protect your entire inventory efficiently.

Many dealers find that implementing GPS tracking actually helps improve customer service by enabling more proactive communication about maintenance schedules and payment reminders. Your team can leverage the tracking system to enhance customer relationships rather than simply using it as a recovery tool.

For a detailed quote reflecting your specific volume needs, our sales team would be happy to prepare a customized pricing package that maximizes your savings while ensuring you have the right tracking solution for every vehicle in your inventory.

Yes, you can set up geofencing for your financed vehicles. Our GPS tracking devices are designed specifically with BHPH dealerships in mind, offering powerful geofencing capabilities that add an extra layer of security to your inventory management.

The geofencing feature allows you to create virtual boundaries around specific geographic areas. When a vehicle equipped with our GPS tracking device crosses these predetermined boundaries, you'll receive an immediate alert through our platform. This functionality is particularly valuable for BHPH dealerships looking to monitor their financed inventory more effectively.

You can customize multiple geofence parameters based on your dealership's needs, including:

• Setting boundaries around your city or state to identify vehicles being taken out of your service area
• Creating restricted zones where you don't want vehicles to enter
• Establishing allowed areas where vehicles should remain during financing terms

Each vehicle's location is tracked in real-time, enabling you to respond quickly to any boundary violations. Many BHPH dealers use geofencing as a proactive risk management tool, addressing potential issues before they escalate to payment defaults or vehicle disappearance.

The system is flexible enough to adjust geofence parameters as needed, allowing you to modify boundaries based on customer payment history or other risk factors.

Yes, our GPS trackers do offer remote vehicle immobilization capabilities. This feature allows BHPH dealerships to remotely disable a vehicle's starter when necessary, typically in cases of severe payment delinquency or potential fraud.

The immobilization function works through a relay connected to the vehicle's starter system. When activated through our secure web portal or mobile app, it prevents the vehicle from starting after it has been turned off. This is designed as a compliance tool rather than a safety hazard—the system cannot shut down a running vehicle, only prevent it from restarting.

Many dealerships find that simply having this capability reduces default rates, as customers understand the immediate consequences of missed payments.

Trackhawk GPS helps emergency vehicles respond more efficiently and effectively. By offering real-time GPS tracking, dispatchers can instantly identify the closest units and route them around traffic, road closures, or other obstacles. This quick action reduces critical response times, ensuring emergency services can reach their destination faster, which can be a matter of life and death. The emergency GPS tracking system also tracks historical response times, helping teams refine their performance and improve overall efficiency. Whether it's ambulances, fire trucks, or police vehicles, knowing the exact location and route history of every vehicle enhances coordination and accountability.

Absolutely, Trackhawk’s GPS fleet management system is designed to monitor vehicle usage and reduce unnecessary wear and tear. By tracking idling times, harsh driving behaviors, and off-hour usage, Trackhawk allows you to identify potential issues before they result in costly repairs. Emergency GPS tracking helps departments avoid inefficient use of emergency vehicles, ensuring they are properly allocated and regularly maintained. It’s a proactive tool that helps reduce downtime, improve fuel efficiency, and extend the lifespan of vehicles.

Trackhawk GPS provides industry-leading accuracy, with location data precise to within 3 feet, even in difficult environments like urban canyons or dense forests. The GPS technology is incredibly reliable, offering a 99.9% uptime guarantee through our cloud-based platform. Additionally, the system features redundant connections through multi-carrier cellular networks, ensuring your vehicles stay connected even in areas with limited coverage. Tamper detection alerts immediately notify you if any attempts to interfere with the device are made, keeping your fleet secure at all times.

Yes, Trackhawk GPS works in areas with limited or no cell coverage. All Trackhawk GPS devices use 4G LTE technology that roams across major networks to maximize coverage. In areas with poor cell coverage, the devices store location data and upload it once connectivity is restored. The GPS tracking feature ensures your vehicles are always tracked via satellite even when cellular service is unavailable, giving you peace of mind that your fleet is always accounted for.

Yes, Trackhawk offers flexible subscription plans to suit your needs. You can choose between an annual one-time payment or a monthly subscription for your GPS trackers. These subscriptions cover both the device and ongoing vehicle tracking services. For more information on subscription details, you can visit our pricing page.

It simplifies everything. With Trackhawk, you can see where your field technicians are in real time, assign the nearest one to the next job, and give customers accurate arrival windows—no guesswork.

That means less downtime, more completed work orders, and better communication. You’ll also get detailed trip history for each job, which helps with billing, verifying time on site, and handling customer disputes more efficiently.

Definitely. Our system monitors driver behavior—things like speeding, harsh braking, and excessive idling. Cutting back on these helps your business save fuel, reduce wear, and operate more efficiently.

You’ll also get maintenance reminders based on mileage or engine hours. Staying on top of fleet maintenance means fewer breakdowns, happier field service technicians, and more consistent, professional service.

Most field service businesses see ROI in just 3–6 months through:

• Fuel Savings: 15–20% reduction via route optimization and idle time tracking

• Labor Efficiency: Better scheduling and dispatch leads to more jobs completed with less overtime

• Maintenance Cost Reduction: Smart diagnostics help avoid costly repairs

• Insurance Discounts: Many providers lower premiums for fleets with active GPS monitoring

• Theft Prevention: Get alerts for unauthorized use and speed up asset recovery

We also offer detailed reporting tools to help you track performance and make informed decisions based on your operation’s data.

Yes! Trackhawk’s field service management system includes:

• Mileage Tracking – Set service intervals and receive alerts automatically

• Engine Hours Monitoring – Ideal for field equipment that runs on time instead of distance

• Diagnostics & Alerts – Our OBDII tracker can catch issues before they become expensive repairs

• Usage Reports – Track vehicle and equipment usage across teams

• Fleet Scheduling – Schedule maintenance across all units with real-time data

It’s the ideal management solution to reduce downtime and keep your field operations running smoothly.

Yes, we offer two simple billing options for our field service tracking solution: monthly or yearly. The features stay the same, and you choose what fits your business needs best.

For a full breakdown of pricing and what’s included, check out our pricing page.

It gives you control and clarity. With Trackhawk’s motor pool management system, you’ll know who’s using each vehicle, where it’s going, and when it’s returned. No more chasing down keys or wondering where a unit disappeared to.

You’ll get automatic logs of every trip — improving your fleet management processes, simplifying reporting, and streamlining auditing. Whether you’re managing a government, university, or corporate motor pool, Trackhawk keeps your operation efficient and organized.

Yes — and it’s super easy to set up. You can create custom geofences around your facility or service areas, and receive alerts if a pool vehicle goes outside them.

Trip history is logged and tied to specific drivers, so there’s full accountability across your fleet management system. That means you can confidently enforce usage policies and reduce unauthorized trips across your motorpools.

Trackhawk’s Smart GPS technology gives you automated control across your entire motorpool:

• Geofence Boundaries – Set virtual zones around your property or authorized service areas. When a vehicle leaves the zone, you get an alert or the kill switch can engage automatically.

• Time-Based Restrictions – Define hours when vehicles should not be in use, like overnight. If a vehicle moves during those times, you’re notified.

• Speed Monitoring – Set speed limits to prevent reckless driving. Exceeding thresholds sends alerts.

• Unauthorized Movement Detection – Get notified if a vehicle is moved without ignition (like towing).

• Battery Tampering Alerts – If someone disconnects the GPS unit, you’ll be alerted instantly.

These tools help optimize fleet safety, reduce misuse, and give you full visibility — all through an easy-to-use mobile app or dashboard.

Absolutely! Our system tracks key driver behaviors — speeding, harsh braking, idling — all of which affect vehicle utilization and long-term fleet maintenance.

Motorpool administrators can use this data to proactively address issues and improve driving habits. Trackhawk also offers mileage- and usage-based maintenance reminders, which lead to fewer breakdowns, reduced repair bills, and long-term cost savings across your motorpool.

Yes. We offer two simple options: a monthly subscription or a one-time annual payment. Either way, you get full access to our advanced fleet management tools, reporting dashboards, and support.

You can explore our pricing and subscription tiers by visiting our pricing page.

It’s all about visibility. With Trackhawk, you’ll know exactly where your delivery vehicles are in real time. That means fewer calls to your drivers, faster response to customer questions, and more accurate ETAs.

You can also use GPS data to plan more efficient routes, avoid traffic, and cut down on idle time. Over time, those small wins turn into big savings in fuel, time, and customer satisfaction.

It sure can. With custom geofencing and route monitoring, Trackhawk makes it easy to know when a driver goes off course or makes unapproved stops.

You’ll get alerts when it happens, and you can view trip history to spot patterns or recurring issues. This helps keep your drivers accountable and ensures your vehicles are being used for business and not side gigs or personal errands.

Our customers typically see return on investment within the first 3–6 months through:

• Fuel Savings: Average reduction of 15–20% in fuel costs through route optimization and idle time monitoring.

• Labor Efficiency: Improved dispatching and reduced overtime through accurate time tracking.

• Maintenance Cost Reduction: Preventative maintenance scheduling and diagnostics help avoid costly repairs and extend vehicle lifespans.

• Insurance Premium Reductions: Many insurers offer discounts for fleets with active GPS monitoring.

• Theft Prevention and Recovery: Rapid recovery of stolen assets and prevention of unauthorized use.

We provide detailed ROI reports tailored to your specific operation, helping you quantify the value Trackhawk brings to your business.

Yes! Trackhawk's Smart GPS system helps you stay on top of vehicle maintenance with:

• Mileage Tracking: Set service intervals based on miles driven and receive automatic notifications when maintenance is due.

• Engine Hours: For equipment that operates on hours rather than mileage, track usage time and schedule maintenance accordingly.

• Diagnostic Reports: The premium version of our OBDII tracker can monitor vehicle health and alert you to potential issues before they become major problems.

• Usage Reports: Automatically generate weekly or monthly reports showing usage patterns, helping you optimize vehicle and equipment lifecycles.

• Fleet Maintenance Scheduling: Coordinate maintenance across your entire fleet with automated scheduling based on actual usage rather than calendar dates.

Yes, our subscriptions are easy to understand. They are essentially the same options but the cadence in which we bill is different. We have a one-time yearly payment and a monthly subscription fee. You can find more information about our subscriptions by visiting our pricing page.

Trackhawk GPS fleet tracking software extends beyond conventional vehicle fleets to serve a wide variety of specialized industries and equipment types:

• HVAC service companies can monitor technician locations and optimize service routes
• Motorcycle rental companies and fleet operators
• Boat and marine vessel operations for commercial and rental uses
• ATV and UTV rental businesses and tour operators
• RV rental companies and fleet management
• Jet ski rental operations and marinas
• Golf cart fleets for resorts, courses, and rental businesses
• Tractor and farm equipment management for agricultural operations
• Snow plow fleets for municipalities and private contractors
• Agricultural operations for comprehensive farm equipment tracking
• Trailer protection for logistics companies and rental businesses

Each specialized application offers industry-specific benefits tailored to the unique operational requirements of these diverse equipment types.

Becoming a Trackhawk GPS partner is a simple three-step process:

1. Fill out the reseller application
2. Fill out our partner application form on the Partner Portal section of our website.

We'll ask for basic business information and details about your shop or store. Quick approval process - Our partner team reviews applications within 2 business days. We'll set up a brief call to discuss your business needs and answer any questions.

Get started - Once approved, you'll receive: Access to our Partner Portal Your unique reseller discount code Training materials for your staff Marketing materials for your store Sample products (for qualified partners) Car stereo and automotive shops are ideal Trackhawk GPS partners! Our tracking devices complement your existing product offerings and provide an additional high-margin revenue stream with recurring subscription commissions.

No, we don't require minimum orders or mandatory stock levels. We understand every business is different, so we've designed our partner program to be flexible:

• Start small - Order just what you need based on your customer demand
• No inventory risk - You can choose to order products as you sell them Display models
• Qualified partners receive demo units at significantly reduced prices Drop-ship option
• For partners who prefer not to maintain inventory, we can ship directly to your customers with your branding

However, partners who maintain stock of our most popular models (Kill Switch Tracker and OBDII Plug & Play Tracker) can earn additional margin bonuses and priority technical support.

Yes! We provide a comprehensive set of marketing materials to help you promote Trackhawk GPS products in your shop:

• Counter displays - Attractive, compact displays featuring working demo units Window decals
• "Authorized Trackhawk GPS Dealer" signage for your storefront
• Brochures and catalogs - Professional product literature with your shop information
• Digital assets - Website banners, social media graphics, and email templates
• Training videos - Installation guides and product demos for your technicians
• Customizable flyers - Promotional materials you can co-brand with your logo

Car stereo shops benefit from our installation guides that integrate GPS tracker installation with audio system work, helping your technicians offer both services efficiently.

Absolutely! As an authorized Trackhawk GPS partner, you'll receive significant wholesale discounts: 30-40% off retail pricing on all hardware products 

• Additional discounts when you reach quarterly sales targets Special promotions
• Access to limited-time offers not available to the general public Demo unit program
• Heavily discounted display models for your showroom Staff purchase program
• Special pricing for your employees' personal vehicles Plus, our partners earn ongoing commission from subscription renewals, creating a valuable stream of recurring revenue from every customer.

No, we handle all subscription management for you!

Our system is designed to make selling Trackhawk GPS products as simple as possible: No subscription administration - We handle all billing, renewals, and customer service for the tracking service Simple activation process - Just register the device ID and customer information through our activation portal

Customer support - Our team handles technical support questions about the tracking service

You focus on what you do best—selling and installing quality products—while we manage the ongoing subscription service. This gives you an excellent additional revenue stream without adding administrative burden to your business.

For car stereo shops, this means you can offer professional installation services and earn both the product margin and ongoing subscription commissions for larger sales without any additional overhead or subscription management.